Free mHelpDesk Alternative for Field Service Pros
mHelpDesk charges $169+/month per user and requires annual contracts. Kaldr gives you the same workflows, unlimited users, and zero monthly fees.
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mHelpDesk charges $169+/month per user. Per-user annual billing. Implementation and training fees charged separately. Pricing only disclosed after a sales call.
mHelpDesk
$169+/month per user
per month
- ✗ Monthly fees eat into your margins
- ✗ Per-user pricing punishes growth
- ✗ Key features locked behind tiers
- ✗ Annual contracts lock you in
Kaldr Tech
$0/month
3.5% + 30¢ per transaction
- ✓ Zero monthly fees, ever
- ✓ Unlimited users at no extra cost
- ✓ Every feature included from day one
- ✓ No contracts, cancel anytime
Feature-by-Feature Comparison
See exactly what you get with Kaldr vs mHelpDesk. No asterisks, no fine print.
| Feature | Kaldr Tech | mHelpDesk |
|---|---|---|
| Scheduling & Dispatch | Included free | Included (per user) |
| Invoicing | Included free | Included (per user) |
| Payment Processing | 3.5% + 30¢ | mHelpDesk Payments |
| Customer Financing | Built-in, free | Not included |
| Virtual Receptionist | Included free (24/7) | Not included |
| Fleet Tracking | Included free | Limited add-on |
| Reporting & Analytics | Included free | Basic only |
| Website Builder | Included free | Not included |
| Monthly Cost (1 user) | $0/month | $169+/month |
| Monthly Cost (5 users) | $0/month | $845+/month |
| Annual Contract Required | No | Yes |
| Setup Fee | $0 | Implementation fee |
Why Contractors Are Leaving mHelpDesk
These are the complaints we hear from contractors who switched to Kaldr.
$169/month per user means a 5-tech shop is paying $845/month before they invoice a single job.
Annual contracts mean you are stuck even if the product disappoints.
The interface feels dated , training a new tech takes days, not hours.
Reporting is basic, and the real dashboards are locked behind higher tiers or paid add-ons.
No virtual receptionist and no customer financing means mHelpDesk is missing the two features that actually move revenue.
Frequently Asked Questions
Does Kaldr do everything mHelpDesk does?+
Yes. Work orders, scheduling, dispatch, estimates, invoices, customer portal, payments, and QuickBooks sync are all included. Kaldr also adds virtual receptionist, fleet tracking, and customer financing free.
What is the real cost difference?+
A 5-tech shop pays mHelpDesk $845+/month ($10,140/year) plus implementation fees. The same shop pays Kaldr $0/month. You only pay 3.5% + 30¢ per transaction.
How hard is it to migrate from mHelpDesk?+
Not hard. Our onboarding team exports your customers, jobs, and invoices from mHelpDesk and imports them into Kaldr. Most shops are fully migrated within 24 hours.
Does Kaldr feel as old-school as mHelpDesk?+
No. Kaldr is built mobile-first for trucks and tablets, not desktops. Techs in the field can tap through their day without fighting the software.
Ready to Stop Paying $169+/month per user?
Switch to Kaldr in under 30 minutes. Free forever. No contracts. No setup fees. Every feature included.