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    Frequently Asked Questions

    192+ answers to every question contractors ask about Kaldr Tech, field service software, and running a home service business.

    Kaldr Tech

    How is Kaldr Tech actually free?

    Kaldr Tech charges nothing monthly and nothing per user. Revenue comes from a flat 3.5% + 30 cents per transaction when you get paid through the platform. If you don't take a payment, we don't charge you anything. No monthly fees, no setup fees, no hidden add-ons.

    Is there really no contract or minimum term?

    Correct. No annual contracts, no minimum term, no cancellation fee. You can start using Kaldr Tech today and stop tomorrow with zero penalty. We bet on earning your business every month, not locking you in.

    What trades does Kaldr Tech support?

    HVAC, plumbing, electrical, roofing, landscaping, pest control, garage doors, pool service, appliance repair, locksmith, general contractors, painters, flooring, moving companies, and cleaning services. Each vertical has trade-specific workflows, price books, and templates.

    How long does it take to get started?

    Most contractors are fully up and running in under 30 minutes. Guided setup walks you through connecting your phone number, importing your customer list, configuring your service area, and creating your first job. No training sessions required.

    Can I import data from my current software?

    Yes. Kaldr Tech includes a guided import tool for customers, jobs, and invoice history from any CSV export. For direct migrations from the major paid platforms, our team handles the import for you during onboarding.

    Do you really include a virtual receptionist for free?

    Yes. Every Kaldr Tech account includes a 24/7 virtual receptionist that answers inbound calls, books appointments, qualifies leads, and sends confirmations. It runs nights, weekends, and holidays. No extra charge, no per-call fees.

    What about customer financing?

    Built in and free. Your customers can apply for financing directly from an estimate. Approvals happen in seconds, and you get paid in full at closing. No integration fees, no per-application charges, no add-on subscription.

    Can I use Kaldr Tech on my phone and in the field?

    Yes. Kaldr Tech is mobile-first. The technician app runs on iOS, Android, and web. Techs can see their schedule, pull up jobs, capture photos, collect signatures, and accept card payments right from the truck.

    How does the transaction fee compare to paid platforms?

    The average paid platform charges a monthly subscription (starting around $65 to $398 per month) plus 2.7% to 3.5% per transaction plus various add-on fees. Kaldr Tech replaces all of that with 3.5% + 30 cents per transaction, $0/month, no add-ons. For most contractors the math works out significantly cheaper.

    What about my data — who owns it?

    You do. Your customer data, job history, and invoices belong to you. You can export everything at any time as CSV. We never sell your data or share it with marketing partners.

    Do you offer support if I need help?

    Yes. 24/7 chat support on every account. Phone support during business hours. Email at support@kaldrtech.com. Help center with guides and videos at /help. White-glove onboarding available on request for multi-location operators.

    Is Kaldr Tech suitable for a solo operator just starting out?

    Absolutely. Kaldr Tech has no minimum team size, no per-user fees, and no base monthly cost — which makes it a better deal for solo contractors than any paid platform. Start free, scale as you grow.

    HVAC

    Does Kaldr handle maintenance agreement scheduling?

    Yes. You can create service agreements with custom visit schedules (bi-annual, quarterly, monthly), and the system automatically generates and schedules those visits. Renewal reminders go out to customers 60 days before expiration.

    Can my techs log refrigerant usage and EPA compliance data?

    Absolutely. Technicians can record refrigerant type, amount added, and recovery details on every job. This data is stored per-unit for compliance reporting whenever you need it.

    How does emergency dispatch work after hours?

    You set up an on-call rotation. When emergency calls come in after hours, the system identifies the nearest on-call tech and sends them the job details. They accept with one tap and the customer gets an automatic ETA notification.

    Can I offer financing on equipment replacements?

    Yes. Kaldr includes built-in consumer financing. Your tech presents payment options on-site, the customer picks a plan, and you receive the full payment. No chasing invoices on big-ticket jobs.

    Is Kaldr really free? What is the catch?

    There is no monthly fee. Kaldr earns a small percentage on payment processing when your customers pay through the platform. If you collect payment outside of Kaldr, you pay nothing. We only make money when you do.

    What does Kaldr Tech do for HVAC contractors?

    Kaldr Tech is a complete HVAC business platform covering dispatch, maintenance agreements, equipment history, financing, and invoicing. Ava, our 24/7 virtual receptionist, books after-hours calls for furnace failures and AC outages. Everything from tune-up scheduling to refrigerant logging is included at no monthly cost.

    Does Kaldr Tech work for solo HVAC contractors?

    Yes. Solo operators are actually our sweet spot. One-person HVAC shops use Kaldr Tech to handle dispatch, send estimates from the truck, collect payment on the spot, and let Ava answer calls while they are elbow-deep in a condenser. No per-user fees means you grow without penalty.

    What is the difference between Kaldr Tech and paid field service software?

    Traditional field service platforms charge $150-$400 per tech per month with annual contracts and setup fees. Kaldr Tech costs zero monthly with the same core features plus an included virtual receptionist. The only fee is 3.5% + 30 cents on payments processed through the platform, which is standard processing.

    Plumbing

    Can I build my own flat-rate pricing book in Kaldr?

    Yes. You can create categories, set part and labor prices, add markups, and assign them to your team. Techs pull up the price book on-site and present options to the customer with no guesswork.

    How do emergency calls get prioritized?

    You flag job types as emergency-eligible. When a call comes in marked as urgent, the system bumps it to the top of the dispatch queue and routes it to the closest available plumber.

    Does Kaldr track permits and inspections?

    Yes. You can log permit numbers, attach documents, schedule inspection dates, and receive reminders. If an inspection gets rescheduled, you update the date and the reminder adjusts automatically.

    Can customers approve estimates from their phone?

    Absolutely. You send the estimate via text or email, the customer reviews line items and photos, and taps to approve. You get notified instantly so you can schedule the work.

    What does it cost to use Kaldr?

    Zero dollars per month. Kaldr is free to use. We earn a small processing fee when customers pay through the platform. No contracts, no hidden fees, no surprises.

    What does Kaldr Tech do for plumbing contractors?

    Kaldr Tech runs your entire plumbing operation, dispatch, flat-rate pricing, digital estimates, permit tracking, invoicing, and financing. Ava, our 24/7 virtual receptionist, answers burst pipe calls at 3 AM and books them on your schedule. Everything your plumbing business needs is included at no monthly cost.

    Does Kaldr Tech work for solo plumbers?

    Absolutely. Solo plumbers are ideal users because there are zero per-user fees. Run dispatch from your phone, send estimates from the van, collect card payments with a tap, and let Ava answer every call so you never miss a job while you are snaking a drain. Free means free for one-person shops.

    What is the difference between Kaldr Tech and traditional scheduling tools?

    Traditional field service tools charge $200+ per user each month and still nickel-and-dime you for features like financing, texting, or after-hours answering. Kaldr Tech is free with all those features included. You only pay the standard 3.5% + 30 cents transaction fee on card payments processed through the platform.

    Electrical

    Can Kaldr dispatch based on electrician license level?

    Yes. You set the required certification for each job type, and the system only dispatches technicians who meet that requirement. No more mismatched assignments.

    How does permit tracking work across different jurisdictions?

    You can set up multiple jurisdictions with their own permit requirements. When a job is created in a specific area, the system flags which permits are needed and tracks their status through approval and inspection.

    Can I estimate materials directly in Kaldr?

    Yes. The estimate builder includes material calculators where you input job parameters and it calculates quantities. You can also maintain a parts catalog with current pricing.

    Does Kaldr work for both residential and commercial electrical?

    Absolutely. You can set up different job types, pricing structures, and workflows for residential service, commercial projects, and new construction. Each has its own pipeline.

    What if I want to stop using Kaldr?

    Your data is yours. You can export customer records, job history, and financial data anytime. There is no contract and no cancellation fee because there is nothing to cancel.

    What does Kaldr Tech do for electrical contractors?

    Kaldr Tech covers every part of running an electrical business: job-type dispatch by license level, permit and inspection tracking, material estimating with wire-run calculators, photo documentation for code compliance, digital invoicing, and Ava, your 24/7 virtual receptionist. Panel upgrades, EV charger installs, and service calls all flow through one system.

    Does Kaldr Tech work for solo electricians?

    Yes. Solo licensed electricians run their whole business on Kaldr Tech, from Ava answering service calls to collecting payment on a smart switch install. No per-user fees and no monthly cost means a one-person electrical shop gets the same platform as a 20-tech outfit without paying a dime up front.

    What is the difference between Kaldr Tech and enterprise FSM platforms?

    Enterprise field service platforms are built for 50+ tech operations and charge $300+ per user with six-figure implementation costs. Kaldr Tech delivers the same dispatch, permit tracking, and invoicing features to electrical contractors of any size for free. The only cost is standard payment processing on cards run through the platform.

    Pest Control

    Does Kaldr optimize pest control routes?

    Yes. You load the day's stops and the system sequences them for minimal drive time. You can drag and drop to adjust if an emergency call comes in or a customer reschedules.

    Can I track chemical usage for compliance?

    Absolutely. Technicians log the product name, EPA registration number, dilution rate, and amount applied on every job. You can pull compliance reports filtered by date range, technician, or product.

    How does recurring service scheduling work?

    You set the frequency , monthly, every other month, quarterly, or custom. The system auto-generates visits, sends customer reminders, and slots them into your route schedule.

    Can techs document bait station locations?

    Yes. Techs drop pins on a property map and attach photos of each station placement. This documentation stays with the property record so any tech who visits next knows exactly where everything is.

    Is Kaldr free for pest control companies?

    Yes, completely free. No monthly subscription, no per-user fees. Kaldr earns a small percentage when customers pay through our platform. That is the only cost.

    What does Kaldr Tech do for pest control operators?

    Kaldr Tech runs your whole pest control operation: route optimization, digital chemical logs with EPA tracking, recurring service plans, treatment documentation with drop-pin maps, automated customer reminders, invoicing, and Ava as a 24/7 virtual receptionist. Whether you handle general pest, termite, or wildlife work, everything is included at no monthly cost.

    Does Kaldr Tech work for solo pest control operators?

    Yes. Solo operators get the same full platform as multi-truck companies with zero user fees. Run your route from your phone, log chemicals on the go, have Ava answer new customer calls while you are in an attic, and collect payment on the spot. It is free forever for one-person shops.

    What is the difference between Kaldr Tech and paid field service software?

    Paid alternatives charge $100-$250 per tech per month and often lock chemical tracking, route optimization, and customer portals behind higher tiers. Kaldr Tech includes all of it for free and adds Ava as a virtual receptionist. The only charge is the standard 3.5% + 30 cents per card transaction processed through the platform.

    Garage Doors

    Can customers send photos before the appointment?

    Yes. When a job is booked, the customer receives a link to upload photos of their door, springs, or opener. Your tech reviews them before driving out, cutting diagnostic time and unnecessary return trips.

    Does Kaldr support good-better-best quoting?

    Absolutely. You set up tiered options for common jobs , like spring repair vs. spring-plus-tune-up vs. full system overhaul. Techs present all three on a tablet and the customer picks the option that fits.

    Can I track warranties by equipment?

    Yes. Every garage door, opener, and spring set has its own equipment record with manufacturer, model, serial number, install date, and warranty expiration. Techs check this before ordering parts.

    How does on-site financing work?

    Your tech pulls up financing options on their device, the customer applies and gets approved in minutes. They choose a monthly payment plan, and you receive the full job amount.

    Is there a contract or setup fee?

    No contracts, no setup fees, no monthly fees. You can start using Kaldr today and stop anytime. We earn a small fee on payments processed through the platform , that is it.

    What does Kaldr Tech do for garage door contractors?

    Kaldr Tech covers everything a garage door business needs: photo-based intake, tiered quoting for springs, openers, and full door replacements, warranty lookup by equipment, on-site financing, dispatch, and Ava, your 24/7 virtual receptionist. Whether you specialize in service or full door installs, it is free to use.

    Does Kaldr Tech work for solo garage door technicians?

    Yes. Solo garage door techs are ideal users. Run your dispatch, estimates, financing, and payments from a phone in your truck, and let Ava handle inbound calls for broken springs and dead openers while you are on a job. No per-user fee means solo pros get the full platform for free.

    What is the difference between Kaldr Tech and traditional field service software?

    Traditional field service tools charge $100-$250 per tech every month, often with annual contracts. Kaldr Tech is free with the same tiered quoting, dispatch, and warranty tools plus a built-in virtual receptionist. Your only cost is the standard 3.5% + 30 cents transaction fee on card payments processed through the platform.

    Roofing

    Can Kaldr manage insurance restoration jobs?

    Yes. You can create job folders that track the full lifecycle , from initial inspection and claim filing through supplement requests, approval, and project completion. Every document and photo is organized in one place.

    How does weather affect my project schedule in Kaldr?

    The system monitors forecasts for your job sites. When rain or high winds are predicted, affected projects shift and the downstream schedule adjusts. Crews and customers get notified automatically.

    Can I generate material lists from roof measurements?

    Yes. Input the roof measurements and the system calculates squares, ridge cap, underlayment, and accessories. You can send the list directly to your supplier or use it for internal ordering.

    How do I track subcontractors?

    Each sub has a profile with contact info, specialty, insurance certificates, and expiration dates. You assign subs to projects and the system alerts you when their insurance is expiring.

    Does Kaldr charge per project or per user?

    Neither. Kaldr is completely free , no per-project fees, no per-user fees, no monthly subscription. We earn a small percentage on payments processed through the platform.

    What does Kaldr Tech do for roofing contractors?

    Kaldr Tech runs every part of a roofing business: insurance claim tracking, weather-aware scheduling, material ordering from measurements, subcontractor management with insurance expiration alerts, photo documentation, supplements, invoicing, and Ava as a 24/7 virtual receptionist. Retail jobs and insurance restoration work both flow through one platform at no monthly cost.

    Does Kaldr Tech work for solo roofing contractors?

    Yes. Solo roofers and small crews use Kaldr Tech to quote retail jobs, manage insurance claims, schedule subs, and collect deposits on the spot. No per-user fees means a one-truck roofing operation has access to the same full platform as a 50-crew company for free.

    What is the difference between Kaldr Tech and paid roofing software?

    Paid roofing platforms charge $150-$500 per month per user with annual contracts and often charge extra for insurance job tracking or supplements. Kaldr Tech includes all of it free. The only cost is 3.5% + 30 cents on payments run through the platform, which is standard credit card processing.

    Cleaning Services

    Can Kaldr handle scheduling for large cleaning teams?

    Yes. You can manage dozens of cleaners across dozens of daily stops. When someone calls out, drag their jobs to another cleaner or let the system suggest the best reassignment based on location and availability.

    How does quality verification work?

    You create checklists for each property or service type. Cleaners check off rooms and upload photos as they go. You review completions from your phone without driving to every job.

    Can I store access codes and customer preferences?

    Absolutely. Each property has a profile with alarm codes, lockbox combinations, pet details, off-limits areas, and product preferences. Any cleaner assigned to that property sees all the details.

    Does Kaldr handle recurring billing?

    Yes. Set the frequency and rate for each recurring customer and invoices generate automatically. You can also create one-time invoices for deep cleans, move-outs, and add-on services.

    Are there per-user fees for my cleaning staff?

    No. Add as many team members as you need. There are no per-user charges, no monthly fees, and no limits on the number of properties or jobs you manage.

    What does Kaldr Tech do for cleaning companies?

    Kaldr Tech handles everything a cleaning business needs: multi-crew scheduling with drag-and-drop reassignment, room-by-room checklists with photo verification, property profiles with alarm codes, recurring billing, and Ava, your 24/7 virtual receptionist for booking new residential and commercial accounts. Everything is included in the free platform.

    Does Kaldr Tech work for solo cleaners?

    Yes. Solo residential cleaners use Kaldr Tech to schedule their week, store client access codes, run checklists on their phone, collect recurring payments, and let Ava answer inbound calls while they are mopping. With zero per-user fees, one-person cleaning businesses get the same platform as multi-crew operations for free.

    What is the difference between Kaldr Tech and paid cleaning software?

    Paid cleaning platforms charge $50-$200 per month, often with per-cleaner add-on fees and limits on the number of active clients. Kaldr Tech has no monthly cost and no limits, and includes a virtual receptionist at no extra charge. Your only fee is standard payment processing on cards collected through the platform.

    Landscaping

    Can Kaldr handle both maintenance and project work?

    Yes. Maintenance operates on recurring schedules with route optimization. Project work uses a multi-phase pipeline with milestones, material tracking, and crew assignments. Both run simultaneously.

    How does material cost tracking work?

    You maintain a material catalog with current pricing. When supplier prices change, update the catalog and any open estimates automatically recalculate. No manual rework.

    Can I see all my crews and job sites in one view?

    Yes. The crew allocation board shows every team, their assigned route or project site, and their schedule for the day or week. You can drag crews between assignments as needed.

    Does Kaldr help with landscaping proposals?

    Absolutely. Build multi-phase proposals with material lists, labor estimates, timelines, and terms. Send them as polished PDFs or interactive links that customers can approve digitally.

    Is there a limit on the number of projects or properties?

    No. Manage as many properties, projects, and crew members as you need. Kaldr has no caps, no tiers, and no per-user fees.

    What does Kaldr Tech do for landscaping contractors?

    Kaldr Tech runs both sides of a landscaping business: recurring maintenance routes with auto-scheduling and design-build project management with phased proposals, material tracking, and milestone billing. It also includes crew allocation boards, winter service scheduling, and Ava, your 24/7 virtual receptionist for new lead intake. Everything is included at no monthly cost.

    Does Kaldr Tech work for solo landscapers?

    Yes. Solo landscapers and two-person crews get the full platform for free. Run your maintenance route on your phone, build design-build proposals on-site, collect recurring payments automatically, and let Ava answer new lead calls while you are on a mower. Zero per-user fees means solo operators pay nothing monthly.

    What is the difference between Kaldr Tech and paid landscaping software?

    Paid landscaping platforms charge $100-$400 per month and usually force you to choose between a maintenance-focused or project-focused tool. Kaldr Tech handles both modes in one free platform and adds a virtual receptionist. The only cost is 3.5% + 30 cents on credit card payments processed through the platform.

    Pool Service

    Can I log chemical readings digitally?

    Yes. At each stop, your tech enters pH, chlorine, alkalinity, calcium hardness, and CYA. The data is stored per pool with trend charts so you can spot imbalances over time.

    Does Kaldr optimize pool routes?

    Absolutely. Load your stops and the system orders them for minimal drive time. When a customer cancels or you add an emergency stop, the route recalculates.

    Can I track equipment per pool?

    Yes. Each pool has an equipment profile with pump, filter, heater, and cleaner details including model, age, and last service date. You get maintenance reminders based on your set intervals.

    Do customers get a portal to see their pool data?

    Yes. Customers can log in to see chemical readings, service notes from each visit, and their upcoming schedule. This transparency reduces check-in calls and builds loyalty.

    How much does Kaldr cost for pool service companies?

    Zero. No monthly fees, no per-route fees, no per-user fees. Kaldr earns a small percentage on payments processed through the platform. Everything else is free.

    What does Kaldr Tech do for pool service companies?

    Kaldr Tech covers every part of a pool service business: digital chemical logs with trend charts, route optimization, equipment profiles per pool, customer-facing portals for chemical history, seasonal opening and closing schedulers, recurring billing, and Ava, your 24/7 virtual receptionist. Everything a pool company needs is included at no monthly cost.

    Does Kaldr Tech work for solo pool service techs?

    Yes. Solo pool service pros are ideal users. Run your daily route from your phone, log chemicals pool-by-pool, have Ava answer new customer calls while you are skimming, and collect recurring monthly payments automatically. With no per-user fees, one-person pool routes get the full platform free.

    What is the difference between Kaldr Tech and traditional pool service software?

    Traditional pool service tools charge $50-$200 per month and usually gate the customer portal or chemical trending behind higher tiers. Kaldr Tech includes all of it free along with a virtual receptionist. The only charge is the standard 3.5% + 30 cents transaction fee on payments processed through the platform.

    Locksmith

    How fast can Kaldr dispatch a locksmith?

    Within seconds. When an emergency call comes in, the system identifies the nearest available locksmith, sends the job details, and the tech accepts with one tap. The customer receives an automatic ETA.

    Can I track key blank inventory per van?

    Yes. Each van has its own inventory profile. Techs log usage as they go, and you get alerts when stock falls below your set minimums. Restock before you miss a job.

    How do digital rate cards work?

    Before starting work, the tech pulls up the rate card on their device and shows the customer the price for the service. The customer acknowledges the rate digitally, eliminating disputes later.

    Does Kaldr handle residential, commercial, and automotive?

    Yes. Each service type has its own workflow, pricing structure, and parts catalog. Your team sees the right options based on the job type.

    Is Kaldr actually free for locksmiths?

    Yes. No monthly fee, no per-tech fee. Kaldr earns a small percentage on payments processed through the platform. Use as much or as little of the platform as you want.

    What does Kaldr Tech do for locksmith businesses?

    Kaldr Tech handles every part of a mobile locksmith operation: rapid GPS dispatch for lockout calls, mobile inventory tracking per van, digital rate cards, identity verification checklists, segmented workflows for residential, commercial, and automotive, and Ava as a 24/7 virtual receptionist. Everything a locksmith needs is included at no monthly cost.

    Does Kaldr Tech work for solo locksmiths?

    Yes. Solo mobile locksmiths are perfect users. Run your dispatch from your phone, track key blank inventory in your single van, let Ava answer lockout calls 24/7 while you are working, and collect card payments on-site. With zero per-user fees, a one-person locksmith operation gets the full platform free.

    What is the difference between Kaldr Tech and paid locksmith software?

    Paid locksmith platforms charge $80-$200 per month and still lock inventory tracking or after-hours answering behind higher tiers. Kaldr Tech is free with all those features plus a virtual receptionist built in. The only cost is 3.5% + 30 cents on card payments processed through the platform, which is standard processing.

    Appliance Repair

    How does Kaldr help with first-visit fix rates?

    When a job is created with the appliance model number, the system suggests common failure points and likely parts needed. Your tech reviews this before heading out and can bring the right parts on the first trip.

    Does Kaldr have a parts catalog?

    Yes. You can build and maintain a parts catalog with part numbers, cross-references, compatibility notes, and pricing. Techs search it on their phone during the job to find the right replacement.

    Can I track warranty status per appliance?

    Absolutely. Each appliance on a customer record has fields for manufacturer, model, serial number, purchase date, and warranty expiration. Techs check this before starting repairs.

    How does variable scheduling work?

    You set default durations per repair type , quick fixes get 45-minute blocks, complex repairs get 2-3 hour blocks. The scheduler allocates time accordingly so you do not overbook your day.

    Does Kaldr cost anything?

    No monthly fees. Kaldr is free for appliance repair businesses. We earn a small percentage when customers pay through the platform. No contracts, no minimums.

    What does Kaldr Tech do for appliance repair contractors?

    Kaldr Tech runs your entire appliance repair business: pre-visit diagnostics with model lookup, parts catalog with cross-references, warranty tracking per appliance, variable-duration scheduling, photo documentation, invoicing, and Ava as a 24/7 virtual receptionist. Washer, dryer, refrigerator, oven, and dishwasher repairs all flow through one free platform.

    Does Kaldr Tech work for solo appliance repair techs?

    Yes. Solo appliance repair techs are perfect users. Run your schedule from your phone, pull up parts cross-references on-site, have Ava answer new customer calls while you are troubleshooting a fridge, and collect payment the moment the repair is done. Zero per-user fees means solo techs get the full platform free.

    What is the difference between Kaldr Tech and paid field service software?

    Paid field service tools charge $75-$250 per tech per month with annual contracts, and features like parts catalogs or warranty lookup are often extras. Kaldr Tech includes every feature plus a virtual receptionist at no monthly cost. The only charge is 3.5% + 30 cents on card payments processed through the platform.

    General Contractors

    Can Kaldr manage multiple subcontractors on a project?

    Yes. You schedule each sub with start dates, dependencies, and milestones. When one trade runs behind, the system flags downstream impacts so you can adjust before problems cascade.

    How does change order tracking work?

    When a change order comes in, you log the scope change and cost. The system recalculates the project budget automatically and maintains a full audit trail of every change.

    Can I track permits across multiple job sites?

    Absolutely. Each project has its own permit tracker with application dates, approval status, and inspection schedules. You see all active permits across all sites in one dashboard.

    Does Kaldr handle client communication?

    Yes. The client portal logs messages, document approvals, and decisions. Clients can view project progress, approve changes, and communicate , all documented automatically.

    Is Kaldr free for general contractors?

    Yes. No monthly fee, no per-project fee, no per-user fee. Kaldr earns a small percentage on payments processed through the platform. Everything else is included.

    What does Kaldr Tech do for general contractors?

    Kaldr Tech runs the full GC workflow: sub-contractor scheduling with timeline dependencies, change order management with budget recalculation, multi-site permit and inspection tracking, client communication portals, photo documentation, milestone invoicing, and Ava as a 24/7 virtual receptionist. Residential remodels and commercial builds both flow through one free platform.

    Does Kaldr Tech work for solo general contractors?

    Yes. Solo GCs and small operations run their whole business on Kaldr Tech for free. Manage your subs from your phone, track change orders, handle permits across multiple sites, and collect client deposits and draws through the platform. With zero per-user fees, a one-person GC shop gets the full platform at no monthly cost.

    What is the difference between Kaldr Tech and paid construction management software?

    Enterprise construction platforms charge $300-$700 per user per month with annual contracts and six-figure implementations. Kaldr Tech delivers sub scheduling, change orders, permits, and client portals to contractors of any size for free, and includes a virtual receptionist. The only cost is standard 3.5% + 30 cents processing on card payments.

    Painters

    Can Kaldr calculate paint quantities from room measurements?

    Yes. Enter room dimensions, number of coats, and surface type. The system calculates total square footage, gallons of paint, primer, and estimated labor hours.

    Can I send branded proposals from my phone?

    Absolutely. Build your proposal on-site with the estimate calculator, attach your branding, and send it to the customer via text or email. They review and approve digitally.

    How does color tracking work?

    For each job, you log the paint brand, color name, color code, and sheen per room. This info is stored on the job record so any crew member can pull it up on their phone at the job site.

    Can I manage multiple painting projects at once?

    Yes. Each project has its own timeline, crew assignments, and daily task list. You see all active projects on a single calendar view and can shift resources between them.

    What does Kaldr cost for painters?

    Nothing per month. Kaldr is free to use with no user limits. We earn a small processing fee when your customers pay through the platform. No contracts, cancel anytime.

    What does Kaldr Tech do for painting contractors?

    Kaldr Tech covers every part of a painting business: square footage estimate calculators, branded proposals with color visualizations, color and product tracking per room, multi-day project scheduling, digital scope agreements, invoicing, and Ava as a 24/7 virtual receptionist. Interior repaints and full exterior projects both run through one free platform.

    Does Kaldr Tech work for solo painters?

    Yes. Solo painters and small crews are great users. Build estimates on-site from your phone, send branded proposals before you leave the driveway, collect deposits with a tap, and let Ava answer new lead calls while you are rolling a ceiling. With zero per-user fees, a solo painting business gets the full platform free.

    What is the difference between Kaldr Tech and paid painting contractor software?

    Paid painting platforms charge $80-$250 per month and usually limit the number of estimates or gate proposal branding behind higher tiers. Kaldr Tech is free with unlimited estimates, full branding, and a virtual receptionist included. Your only cost is the standard 3.5% + 30 cents transaction fee on card payments processed through the platform.

    Flooring

    Can Kaldr calculate flooring material quantities?

    Yes. Enter room dimensions and select the material type. The system calculates total square footage, adds your waste factor, and shows the material cost based on your pricing.

    Can I present multiple flooring options to customers?

    Absolutely. Build a quote with hardwood, LVP, tile, or carpet options side-by-side. The customer sees pricing for each and picks the one that fits their budget.

    How does material order tracking work?

    When you order materials, log the supplier, expected delivery date, and tracking info. The system alerts you if a delivery date conflicts with a scheduled install.

    Does Kaldr help with pre-inspection documentation?

    Yes. Before every install, your team completes a pre-inspection checklist with photos of subfloor conditions, moisture readings, and any issues. This documentation protects you if problems arise.

    Is Kaldr free for flooring companies?

    Yes. No monthly fees, no per-user fees. Kaldr earns a small percentage on payments processed through the platform. Everything else is free from day one.

    What does Kaldr Tech do for flooring contractors?

    Kaldr Tech covers the full flooring workflow: square footage calculators with waste factor, multi-option quoting for hardwood, LVP, tile, and carpet, material order tracking with lead time alerts, pre-inspection checklists, crew scheduling, invoicing, and Ava as a 24/7 virtual receptionist. Residential installs and commercial flooring jobs both run on one free platform.

    Does Kaldr Tech work for solo flooring installers?

    Yes. Solo flooring installers and small crews are ideal users. Measure rooms and build quotes on-site, present side-by-side material options, order materials with lead time alerts, and collect deposits with a tap. Ava handles calls from new customers while you are laying tile. Zero per-user fees mean solo flooring pros get the full platform free.

    What is the difference between Kaldr Tech and paid flooring software?

    Paid flooring platforms charge $100-$300 per month and often lock multi-option quoting or material tracking behind higher tiers. Kaldr Tech includes all of it free along with a virtual receptionist. The only cost is the standard 3.5% + 30 cents transaction fee on credit card payments processed through the platform.

    Moving Company

    Can customers do a virtual move survey?

    Yes. Customers can share a video walkthrough of their home through the booking flow. Your estimator reviews it and provides an accurate quote for crew size, truck needs, and estimated hours.

    How does scheduling prevent double-bookings?

    The scheduler factors in estimated move duration plus travel time between jobs. It will not let you book overlapping moves for the same crew and alerts you when the schedule is tight.

    Does Kaldr help with billing disputes?

    Yes. Move-day documentation includes time-stamped logs, item counts, and photos. If a customer questions the bill, you have a complete record of exactly what happened.

    Can I manage different types of moves?

    Absolutely. Set up job types for local residential, long-distance, commercial, and specialty moves. Each type can have its own pricing structure, crew requirements, and checklists.

    What does Kaldr cost for moving companies?

    Nothing monthly. Kaldr is free with no per-truck or per-crew fees. We earn a small processing fee on payments collected through the platform. No contracts, cancel anytime.

    What does Kaldr Tech do for moving companies?

    Kaldr Tech runs every part of a moving company: virtual survey tools, smart scheduling with travel time buffers, move-day documentation with photos and item counts, crew and shift management, digital estimates, invoicing, deposits, and Ava as a 24/7 virtual receptionist. Local residential, long-distance, and commercial relocations all flow through one free platform.

    Does Kaldr Tech work for solo or small moving companies?

    Yes. Two-person and small crew movers are ideal users. Take bookings on your phone, dispatch your crew, document every move with time logs and photos, collect deposits upfront, and let Ava answer new booking calls while you are loading a truck. With no per-truck or per-crew fees, small movers get the full platform free.

    What is the difference between Kaldr Tech and paid moving company software?

    Paid moving software typically charges $100-$400 per month and often limits the number of jobs or crews per tier. Kaldr Tech is free with unlimited jobs, crews, and trucks plus a virtual receptionist included. The only cost is the standard 3.5% + 30 cents transaction fee on card payments processed through the platform.

    vs ServiceTitan

    Does Kaldr have the same features as ServiceTitan?

    Yes. Kaldr includes scheduling, dispatch, invoicing, payments, reporting, fleet tracking, customer financing, and an virtual receptionist , all for $0/month. ServiceTitan charges $398+/month for comparable features.

    How can Kaldr be free if ServiceTitan charges hundreds?

    We charge 3.5% + 30 cents per transaction when you get paid. No monthly fees, no setup fees, no per-user charges. You only pay when you make money.

    Is there a catch? Hidden fees?

    No. No contracts, no cancellation fees, no hidden charges. If you stop using Kaldr, you stop paying. Period.

    vs Housecall Pro

    Does Kaldr have the same features as Housecall Pro?

    Yes, and more. Kaldr includes virtual receptionist, fleet tracking, and customer financing built in , features that Housecall Pro either does not offer or charges extra for.

    How does pricing compare?

    Housecall Pro charges $59-$199+/month depending on your plan and user count. Kaldr is $0/month with a 3.5% + 30¢ transaction fee. For most contractors, Kaldr saves $700-$2,400+ per year.

    Can I switch from Housecall Pro to Kaldr easily?

    Yes. Most contractors are fully set up on Kaldr in under 30 minutes. Our onboarding team handles the transition.

    vs Jobber

    Does Kaldr replace Jobber?

    Yes. Everything Jobber does , scheduling, dispatch, invoicing, quoting, payments , Kaldr does too. Plus virtual receptionist, fleet tracking, and customer financing, all included free.

    How much will I save switching from Jobber?

    If you are on Jobber Grow ($119/month), you will save $1,428/year. On Connect ($249/month), you will save $2,988/year. Kaldr is $0/month , you only pay 3.5% + 30¢ per transaction.

    Is Kaldr harder to use than Jobber?

    No. Kaldr was designed for contractors, not tech people. Most users are up and running in under 30 minutes with guided onboarding.

    vs FieldEdge

    Is Kaldr a real FieldEdge replacement for HVAC contractors?

    Yes. Kaldr handles dispatch, service agreements, invoicing, QuickBooks sync, price books, and payments , the core workflows HVAC, plumbing, and electrical contractors rely on FieldEdge for.

    How much does FieldEdge really cost?

    FieldEdge does not publish pricing, but most contractors report $100+/month per user plus implementation fees. A 5-tech shop typically pays $500-$1,500/month. Kaldr is $0/month with 3.5% + 30¢ per transaction.

    Does Kaldr sync with QuickBooks like FieldEdge?

    Yes. Kaldr has a built-in QuickBooks sync so your invoices, payments, and customers flow straight into your accounting without double entry.

    vs ServiceFusion

    Is Kaldr really free compared to ServiceFusion's $195/month?

    Yes. Kaldr has no monthly fee regardless of how many users, jobs, or customers you have. We earn when you earn: 3.5% + 30¢ per transaction processed through the platform.

    Does Kaldr support the same workflows as ServiceFusion?

    Yes. Estimates, jobs, dispatch, recurring services, progress billing, customer portal, and QuickBooks sync are all included. Plus virtual receptionist and built-in financing, which ServiceFusion does not offer.

    How long does it take to switch from ServiceFusion?

    Most shops are live on Kaldr within 30 minutes. Our team imports your customers, jobs, and invoices from ServiceFusion so nothing gets lost.

    vs Kickserv

    Is Kaldr a good fit for a small contractor using Kickserv?

    Yes. Kaldr was built for contractors running 1-20 techs. You get unlimited users, full scheduling, dispatch, invoicing, and payments at $0/month , no tiers, no caps.

    What do I lose by switching from Kickserv to Kaldr?

    Nothing you actually need. Kaldr has every core Kickserv feature plus virtual receptionist, fleet tracking, customer financing, and a website builder. You lose the monthly bill.

    Can Kaldr handle recurring jobs like Kickserv?

    Yes. Kaldr supports recurring jobs, maintenance contracts, and automated reminders , the same workflows Kickserv users depend on for lawn, pest, and cleaning routes.

    vs mHelpDesk

    Does Kaldr do everything mHelpDesk does?

    Yes. Work orders, scheduling, dispatch, estimates, invoices, customer portal, payments, and QuickBooks sync are all included. Kaldr also adds virtual receptionist, fleet tracking, and customer financing free.

    What is the real cost difference?

    A 5-tech shop pays mHelpDesk $845+/month ($10,140/year) plus implementation fees. The same shop pays Kaldr $0/month. You only pay 3.5% + 30¢ per transaction.

    How hard is it to migrate from mHelpDesk?

    Not hard. Our onboarding team exports your customers, jobs, and invoices from mHelpDesk and imports them into Kaldr. Most shops are fully migrated within 24 hours.

    vs GorillaDesk

    Does Kaldr handle pest control and lawn care routes?

    Yes. Kaldr supports recurring services, route optimization, chemical tracking, service agreements, and automated renewals , everything a pest, lawn, or cleaning route operator needs.

    How much will I save over GorillaDesk?

    A 3-route operator on GorillaDesk Pro pays about $297/month ($3,564/year). The same operator pays Kaldr $0/month. You only pay 3.5% + 30¢ per transaction.

    Can Kaldr replace GorillaDesk for automated billing?

    Yes. Kaldr supports recurring billing, auto-charging saved cards, renewal reminders, and batch invoicing for route-based services.

    vs WorkWave

    Can Kaldr really replace WorkWave for a pest control operator?

    Yes. Kaldr handles routes, recurring services, chemical tracking, service agreements, customer portal, payments, and reporting , the core workflows WorkWave customers pay thousands a month for.

    Why is WorkWave pricing so hard to find?

    WorkWave uses custom enterprise quotes. Most multi-route operators end up paying $500-$2,000+/month plus implementation. Kaldr is $0/month with 3.5% + 30¢ per transaction. Full stop.

    Does Kaldr scale to a 10+ truck operation?

    Yes. Unlimited users, unlimited routes, unlimited customers. Kaldr is designed to scale with you , not tax you for growing.

    vs FieldPulse

    Is Kaldr a real replacement for FieldPulse?

    Yes. Kaldr covers every core FieldPulse workflow , estimates, jobs, scheduling, dispatch, invoicing, QuickBooks sync, customer portal , and adds virtual receptionist, fleet tracking, and built-in financing free.

    I am a growing contractor. Will Kaldr scale with me?

    Yes. Unlimited users, unlimited customers, unlimited jobs. Kaldr was built specifically for contractors scaling from 1 tech to 20+ without ever raising your bill.

    What about inventory and purchase orders?

    Kaldr includes inventory tracking, parts management, and purchase orders in the free tier , features FieldPulse locks behind higher plans.

    Business

    What is field service management software in simple terms?

    Field service management software is one app that runs everything between the customer calling and you getting paid. It handles scheduling, dispatching technicians, writing estimates, sending invoices, taking payments, and texting customers updates. The best modern platforms do all of this for no monthly fee and just charge a small percentage on each payment you collect.

    How much should a 5-truck shop expect to pay for FSM software?

    On a traditional per-user platform, a 5-truck shop with 2 office users typically pays between $1,100 and $2,000 per month in subscription plus 3.0 to 3.3 percent in payment processing. On a transaction-based platform like Kaldr Tech at $0 per month and 3.5 percent plus 30 cents per transaction, the same shop usually pays $2,200 to $3,600 a month total with zero subscription. Which is cheaper depends on transaction volume, but the transaction model usually wins for shops under 20 trucks.

    How long does it take to implement FSM software?

    A proper rollout takes about 30 days: one week for data migration, one week for office training, one week for field training, and one week for live cutover. Shops that try to rush it in under two weeks usually pay for it with rework and tech frustration in the first 60 days. The 30-day plan costs a little more upfront and saves a lot later.

    Can I run field service management software without good internet at the job site?

    Yes, if you pick a platform with true offline mode. Technicians work in basements, crawl spaces, and rural homes with no signal all the time. The mobile app should let them complete a job, write an invoice, and capture a signature with zero connection and sync everything later when they get back in range. Test this before buying.

    Do I need separate software for accounting if I have FSM software?

    Most shops still use a dedicated accounting package for tax preparation, payroll, and GAAP reporting. The FSM platform handles the operational side and syncs revenue, expenses, and payroll data into the accounting package. A good FSM platform will integrate with the major small-business accounting tools, but it will not replace them for year-end tax work.

    What is the biggest mistake new FSM buyers make?

    Buying the enterprise platform they see advertised on the truck wrap instead of the right-sized platform for their current business. Enterprise tools are built for 50-truck operations and cost 3 to 5 times what a 5-truck shop needs to spend. Buy for your current size plus 12 months of growth, not for the size you hope to be in five years.

    Finance

    What is a realistic net profit margin for a home service business?

    A well-run home service business should target 20 percent net profit or higher. The industry average sits around 8 to 12 percent, which means most shops have substantial room to improve. The top quartile of operators run between 18 and 28 percent net, and the very best install-heavy shops occasionally crack 30 percent.

    How do I calculate my fully burdened labor rate?

    Start with base wage, then add payroll taxes (about 10 percent), workers comp (4 to 9 percent), health insurance allocated per hour, PTO and holidays (about 10 percent), and a non-billable time load (multiply by 1.25 to 1.33). Then add per-hour truck, fuel, phone, and tool costs. For a $32 per hour tech the real burdened billable hour cost typically lands between $60 and $68.

    How much cash should a contractor keep on hand?

    At least 8 weeks of total operating expenses in a separate buffer account. For a shop spending $38,000 a week, that is $304,000 untouchable. The buffer is what keeps the business alive through a slow season, a major receivable dispute, or an unexpected expense like a truck engine failure or a shop roof leak.

    Should I pay technicians hourly or on commission?

    Commission or spiff plans drive higher margin in almost every case for experienced techs. Base hourly works for apprentices and pure helpers. The best plans combine a livable hourly floor with a percentage commission on sold revenue or gross profit, protected by guardrails on callbacks, review scores, and manager oversight on large tickets.

    When should a sole proprietor convert to an S-corporation?

    Once net profit reliably exceeds about $60,000 a year, the S-corp structure saves more in self-employment tax than it costs to maintain. Below that level, the administrative overhead is usually not worth it. Always confirm with a CPA who works specifically with trades, because the rules on reasonable compensation and qualified business income are nuanced.

    What is the single biggest lever on profitability for a 5-truck shop?

    Pricing, specifically moving to flat rate at a 55 percent gross margin target and presenting good-better-best options on every estimate over $400. That one change commonly lifts average ticket by 18 to 34 percent and gross margin by 5 to 10 points, with no additional marketing spend and no added headcount. It is the highest ROI move in the whole playbook.

    Operations

    How many trucks can one dispatcher handle?

    On a modern drag-and-drop board with automated communication and good routing, a single experienced dispatcher can handle 10 to 14 trucks comfortably during normal volume. On a whiteboard or paper system the same dispatcher maxes out around 6 to 7 trucks before quality drops. Splitting the role into booking and dispatching typically becomes necessary around 8 trucks.

    What is a good first-call resolution rate for a residential service shop?

    Target 92 percent or higher. Industry average runs around 78 to 85 percent. Every point of FCR improvement saves roughly 1 percent of total labor hours from being wasted on return trips, so the difference between 85 and 92 percent is typically worth 5 to 7 percent of net margin on service work.

    How many same-day emergency slots should I reserve?

    Run a 90 day analysis of how many same-day calls came in by day of week and hour. Reserve enough slots to cover the 80th percentile of historical demand. For a typical 6-truck shop that is usually 2 to 3 protected slots per day. Fewer and you will lose emergencies. More and you will waste capacity.

    Can smart scheduling replace a human dispatcher?

    Not yet. Intelligent routing engines can build a first-pass day plan in 20 seconds that takes a dispatcher 40 minutes, but human judgment is still needed for exceptions, customer relationships, and rapid re-sequencing when the world does not match the plan. The best 2026 setup is a smart scheduling engine feeding an experienced human dispatcher.

    What is the biggest mistake new dispatchers make?

    Overcommitting on arrival times to keep the customer happy on the phone. A dispatcher who says a tech will be there by 1:00 PM to close the call and then the tech arrives at 3:30 PM has permanently damaged the customer relationship. Train dispatchers to quote conservative windows and then beat them, not quote optimistic windows and miss them.

    How do I measure if my dispatcher is actually good?

    Track five weekly metrics: bookings per inbound call (target 80 percent plus), stops per truck per day (target 6 to 8 for service), first call resolution rate (target 92 percent plus), same day emergency capture rate (target 75 percent plus), and dispatcher response time (target under 15 seconds). Compare across dispatchers and over time.

    Marketing

    How much should a contractor spend on marketing?

    The industry benchmark for home service marketing spend is 6 to 10 percent of gross revenue. A $1 million per year shop should expect to spend $60,000 to $100,000 annually on marketing including Google Business Profile management, LSAs, paid search, content, website maintenance, and referral incentives. Shops in heavy growth mode sometimes spend up to 14 percent temporarily.

    What is the cheapest marketing channel that actually works?

    Google Business Profile organic and customer referrals. A fully optimized GBP with weekly posts, active review management, and fresh photos costs essentially nothing and is the single highest-ROI marketing asset. A structured referral program with a $25 to $50 two-sided reward comes in a close second at around $30 per booked job.

    How long does it take to see results from local SEO?

    Expect modest movement in 30 to 60 days and meaningful map pack ranking improvements in 90 to 180 days. Content-driven organic rankings on symptom searches and long-tail city keywords can take 6 to 12 months to compound. Local SEO is a long game, but once the rankings hold they produce leads at $25 to $50 each indefinitely.

    Are Local Service Ads worth it for a 4 truck shop?

    Usually yes, if your cost per booked job stays under 20 percent of average ticket. A shop doing $500 average tickets can afford to spend up to $100 per booked job on LSAs and still make money. Run LSAs for 60 days with active management (dispute invalid leads, fast phone answers), then evaluate. If the booked job cost is higher than 20 percent of average ticket, reduce budget or pause.

    How many Google reviews do I need to rank in the map pack?

    At least 150 reviews to be credible and 300 plus to dominate most suburban markets. More important than total count is velocity (at least 10 to 15 new reviews per month) and average rating (stay above 4.5 stars). A shop with 180 reviews and 15 fresh ones a month usually outranks a shop with 600 reviews and none in the last 6 months.

    Should I pay an agency or run marketing in-house?

    For shops under $2 million in revenue, a combination of in-house ownership (the owner or a marketing-minded office manager) plus 1 or 2 specialized contractors for content and paid media usually beats a full service agency. Most agencies charge $3,000 to $8,000 a month for work that a focused in-house person plus contractors can match at $1,500 to $3,500 a month. Above $5 million in revenue, a dedicated agency relationship often makes more sense.

    Technology

    What is the difference between per-user and transaction-based FSM pricing?

    Per-user pricing charges a flat monthly fee per active user (typically $79 to $249 per user) plus a separate payment processing rate. Transaction-based pricing charges no monthly fee and only takes a percentage plus small fixed amount on each successful payment you process. For shops under 20 trucks, transaction pricing is almost always cheaper over 24 months. Run the math on your actual volume.

    How long should I be locked into an FSM contract?

    Month-to-month if possible, 12 months at the longest. Avoid 24 and 36 month contracts regardless of the discount offered. The optionality of being able to leave in 30 days is worth far more than any 10 to 15 percent discount. Confident platforms offer month-to-month because they know their product will keep you without the contract.

    What is the single most important feature in a field service platform?

    A fast, offline-capable mobile app that techs actually enjoy using. Every other feature depends on tech adoption, and tech adoption depends on the mobile experience. If the techs fight the app, everything else collapses. Test the mobile app on a real phone in a real basement before signing anything.

    Can I switch FSM platforms without losing customer history?

    Yes, if you plan the migration properly. Export everything from the old system before canceling, clean the data, import a sample batch, validate, then migrate the full database and run 7 days in parallel before cutting over. The process takes about 30 days total and preserves full history. Skipping any step risks data loss.

    How much should I budget for FSM software as a percentage of revenue?

    Including subscription, payment processing, SMS, and any add-ons, total FSM software cost should run between 3.5 and 5 percent of gross revenue for most home service shops. Transaction-based platforms at 3.5 percent plus 30 cents per transaction typically land right at the low end of that range with no surprise bills in slow months.

    How do I know if a platform is right for my size of shop?

    Ask to speak with 3 reference customers of your exact size and trade. If the platform cannot produce them, it is not built for your profile. A tool aimed at 50-truck commercial mechanical contractors is overkill and overpriced for a 6 truck residential plumber, and a tool aimed at solo operators will collapse at 15 trucks.

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