ServiceFusion vs ServiceTitan
A head-to-head comparison for 2026 — plus the free alternative both platforms fail to match.
The Short Answer
ServiceFusion differentiates with flat-rate unlimited users. ServiceTitan differentiates with enterprise depth. Both charge a fixed monthly minimum before a single job. Kaldr Tech removes the minimum.
ServiceFusion
$165/mo
Multi-tech service shops wanting flat-rate pricing.
ServiceTitan
$398+/mo
Enterprise HVAC, plumbing, and electrical operators.
Kaldr Tech
$0/month
Every feature free. Unlimited users. 3.5% + 30¢ per transaction, no contracts.
Feature-by-Feature Comparison
| Feature | ServiceFusion | ServiceTitan | Kaldr Tech |
|---|---|---|---|
| Starting price | $165/month (flat) | $398+/month | $0/month |
| Per-user pricing | No — unlimited users | Yes (per-tech) | No — unlimited users |
| Annual contract | Month-to-month | Yes (annual) | No — month to month |
| Setup fee | Setup fee | $2,500+ | $0 |
| Scheduling & dispatch | Included | Included | Free, included |
| Invoicing & payments | FusionPay | Integration | Free. 3.5% + 30¢ per transaction |
| Virtual receptionist (24/7) | Not included | Not included | Free, included |
| Customer financing | Not included | Add-on | Free, built-in |
| Fleet/GPS tracking | Add-on | Add-on | Free, included |
| Website builder | Not included | Add-on | Free, included |
| Reporting & analytics | Included | Included | Free, included |
| Mobile app | iOS/Android | iOS/Android | Free on iOS, Android, web |
← swipe to see all columns →
ServiceFusion
Pros
- +Unlimited users at flat rate
- +Multi-company toggle for franchises
- +FusionPay integrated merchant
Cons
- −Still $165/month minimum
- −Reporting less deep than ServiceTitan
- −No virtual receptionist
ServiceTitan
Pros
- +Deepest reporting
- +Strong integration ecosystem
- +Purpose-built for HVAC enterprise
Cons
- −Enterprise pricing only
- −Heavy annual contract
- −Per-tech model
Frequently Asked Questions
Which is cheaper for a 10-tech shop, ServiceFusion or ServiceTitan?
ServiceFusion by a wide margin — $165/month flat vs $398+/month per tech. Kaldr Tech is cheaper than both at $0/month flat.
Does ServiceFusion include unlimited users?
Yes, that is its main differentiator. Kaldr Tech also has unlimited users — with no base fee.
Is ServiceTitan worth the price premium over ServiceFusion?
Only for enterprise operators with multi-location complexity and need for deep reporting. For most, it is overkill. Kaldr Tech covers the core use cases free.
Do either include a 24/7 receptionist?
No. Kaldr Tech includes a virtual receptionist on every account.
What about franchise multi-location support?
ServiceFusion has a franchise toggle. ServiceTitan supports multi-location at its enterprise tier. Kaldr Tech supports multi-location setups free.
Skip the paid-vs-paid debate. Go free.
Kaldr Tech gives you everything ServiceFusion and ServiceTitan charge for — dispatch, invoicing, payments, fleet, virtual receptionist — at $0/month. 3.5% + 30¢ per transaction, no contracts, unlimited users.